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Full-time Boring Machine Operator/Construction Worker

Outside Plant - Construction
Posted on:
March 14, 2017

Job Purpose:
This position will be required to do labor intensive work such as digging, pulling, pushing, and heavy lifting. The individual will also be operating heavy machinery such as backhoes, and boring machines for the placement of copper and fiber optic cable as well as working with aerial cable. A CDL license is required to operate the construction vehicles.

Job Description:
Places and maintains cable within underground conduit system; places direct buried cable using plowing, digging, and trenching equipment; installs and removes aerial cable, including installation of messenger strands and transfer of cable and equipment from old poles to new poles; sets poles using a pole truck and digging and bracing equipment; installs central office feeder and distribution cable; requires familiarity with all RUS practices and standards; performs other duties when needed to assist in the operations of the department. Operator must be knowledgeable with all typical safety procedures and apply them at all times. Ability to operate directional drill in accordance with blueprints and designated plans.

  • CDL Class A Driveru2019s License required
  • Insurability with companyu2019s carrier
  • General knowledge of construction practices
  • Prior experience in operating directional boring machine for telecommunications a plus
  • Previous experience in underground fiber and coax construction a plus
  • Must be willing to work weekends and emergency callouts
  • Ability to lift 50 pounds frequently above head
  • Ability to work in trenches, manholes, and tunnels
  • Adaptable to extreme degrees of weather conditions/environments
  • Ability to sit, stand, stop, crouch, reach and lift for extended periods of time
  • Physical labor to use a shovel for digging, pulling and pushing heavy cable
  • Use hands to finger, handle, feel or operate objects, tool, or controls

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Customer Service and Sales Representative

Business Office
Posted on:
January 20, 2017

Serves as primary point of contact for all customers, including former, existing, new and potential; Answers incoming calls and routes to the appropriate departments and personnel; Opens and closes sales and promotes services of the company while dealing with new and existing customers; attends expos, fairs, and other functions promoting the Company; assists customers with billing inquiries. Initiates and completes service orders for new service, disconnects, and other miscellaneous changes to customers’ accounts; investigates long-distance calls; investigates credit reference for new customers; receives and processes customer payments; reconciles cash drawers; prepares reports; attends departmental meetings upon request; cold calls to potential and existing customers; assist Sales and Marketing with surveys; track all customer contacts; performs other miscellaneous functions to assist in the operations of the department.

May be responsible for cross-trained duties in other departments as necessary and assigned by management.

  • Must enjoy working in customer service and meeting the needs of customers
  • Friendly, courteous, patient and professional attitude in dealing with customers to promote a high degree of customer service
  • Basic knowledge and experience working with Microsoft Word & Microsoft Excel
  • Able to learn functions associated with processing service orders and customer payments
  • Ability to multi-task frequently on a daily basis
  • Display a professional appearance as well as maintain a professional office environment
  • Organizational skills to track service orders and ability to return to interrupted activity when multi-tasking
  • Analytical ability using common sense based thinking to resolve customer issues
  • Willingness to learn rules and regulations of telephony and adherence to applying them
  • Attentive to details; performs with a high degree of accuracy
  • Trustworthy and respectful of confidential information
  • Must be able to work harmoniously with others in a team spirited environment
  • Reliability to follow-up with incomplete assignments
  • Flexible in working scheduled hours as mandated by the Company and shared amongst the workgroup
  • Attendance dependability is paramount to the operations of the department.

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