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If NITCO has any job openings or any positions available, we will post them here. Do not be discouraged if there are no positions available... we are always interested in networking with new and interesting people!

Premise Tech

Installation and Repair
Posted on:
February 22, 2017

Installation and repair of telephone and broadband services for the following: T1, data, DSL, Adsl, Vdsl, and voice lines using various test equipment, modems, and basic networking knowledge.

The candidate must have a valid driver's license that would qualify the current company's carrier to insure the individual for traveling with the use of a company vehicle to residential and business customers for the installation and repair of the company's services. The candidate is responsible for performing all duties associated with installing and repairing telephone and broadband services. The duties include, but not limited to, splicing copper and fiber cable, grounding and bonding cable, inside wiring and rewiring of residential and business locations including CAT 5 wire, working aloft on ladders and in bucket trucks, and the ability to work in confined spaces, such as closets and crawl spaces. The position will require the use of test meters and interpretation of results as well as the technique of splicing copper and fiber cable. Basic knowledge of electrical theory for understanding and analyzing causes and effects of problems is required in order to trouble shoot and repair the service problem. Broadband services require the use of computers, with basic knowledge of modems, routers, home networking and being familiar with Windows Operating System and its components. The candidate will be working with various types of modems and routers and is required to be familiar with its configurations. When inside the customer's premises, the individual will be required to respect the customer's home and business environment, and provide courteous and professional service. The technician is encouraged to recommend Nitco products while at the customer's premise that may benefit the customers' needs, such as increasing upload and download speeds and current promotions. Due to the rapid change in technology other duties may be assigned as needed to keep current with the industry.

NITCO offers a competitive benefit package including healthcare insurance, life insurance, paid holidays, 401(k), and disability.

Send resume to: or P.O.Box 67, Hebron, IN 46341

  • Working with test meters, ohm meter, JDSU, 965, and fault locater
  • Working with light spans and cross-connect boxes
  • Grounding and bonding of cables as well as grounding protectors
  • Splicing copper and fiber cable
  • Toning of wires and cables
  • Reading facility maps
  • Wiring and rewiring residential and business locations
  • Operating a bucket truck
  • Computers, laptops, modems and routers
  • Configuration of different brands of modems and routers
  • Windows Operating System and its components
  • Electrical theory of shorts, grounds, and opens
  • Home networking
  • Ability to lift 50 lbs. above head
  • Ability to perform duties aloft on a ladder, pole or in a bucket from a bucket truck
  • Ability to work in extreme weather conditions
  • Ability to work in confined spaces
  • Must be professional and courteous to customers and respect customer property
  • Must be safety conscious and perform safe practices
  • Must be accepted by NITCOs Insurance Company as an insurable driver
  • Must be willing to work Saturdays and emergency callouts when needed
  • Must be able to work independently
  • Must keep accurate and current inventory of materials used and turn in paperwork timely
  • Must keep assigned vehicle organized and manageable
  • Must be trainable and willing to learn

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Full-time Boring Machine Operator/Construction Worker

Outside Plant - Construction
Posted on:
March 14, 2017

Job Purpose:
This position will be required to do labor intensive work such as digging, pulling, pushing, and heavy lifting. The individual will also be operating heavy machinery such as backhoes, and boring machines for the placement of copper and fiber optic cable as well as working with aerial cable. A CDL license is required to operate the construction vehicles.

Job Description:
Places and maintains cable within underground conduit system; places direct buried cable using plowing, digging, and trenching equipment; installs and removes aerial cable, including installation of messenger strands and transfer of cable and equipment from old poles to new poles; sets poles using a pole truck and digging and bracing equipment; installs central office feeder and distribution cable; requires familiarity with all RUS practices and standards; performs other duties when needed to assist in the operations of the department. Operator must be knowledgeable with all typical safety procedures and apply them at all times. Ability to operate directional drill in accordance with blueprints and designated plans.

  • CDL Class A Driveru2019s License required
  • Insurability with companyu2019s carrier
  • General knowledge of construction practices
  • Prior experience in operating directional boring machine for telecommunications a plus
  • Previous experience in underground fiber and coax construction a plus
  • Must be willing to work weekends and emergency callouts
  • Ability to lift 50 pounds frequently above head
  • Ability to work in trenches, manholes, and tunnels
  • Adaptable to extreme degrees of weather conditions/environments
  • Ability to sit, stand, stop, crouch, reach and lift for extended periods of time
  • Physical labor to use a shovel for digging, pulling and pushing heavy cable
  • Use hands to finger, handle, feel or operate objects, tool, or controls

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Customer Service and Sales Representative

Business Office
Posted on:
January 20, 2017

Serves as primary point of contact for all customers, including former, existing, new and potential; Answers incoming calls and routes to the appropriate departments and personnel; Opens and closes sales and promotes services of the company while dealing with new and existing customers; attends expos, fairs, and other functions promoting the Company; assists customers with billing inquiries. Initiates and completes service orders for new service, disconnects, and other miscellaneous changes to customers’ accounts; investigates long-distance calls; investigates credit reference for new customers; receives and processes customer payments; reconciles cash drawers; prepares reports; attends departmental meetings upon request; cold calls to potential and existing customers; assist Sales and Marketing with surveys; track all customer contacts; performs other miscellaneous functions to assist in the operations of the department.

May be responsible for cross-trained duties in other departments as necessary and assigned by management.

  • Must enjoy working in customer service and meeting the needs of customers
  • Friendly, courteous, patient and professional attitude in dealing with customers to promote a high degree of customer service
  • Basic knowledge and experience working with Microsoft Word & Microsoft Excel
  • Able to learn functions associated with processing service orders and customer payments
  • Ability to multi-task frequently on a daily basis
  • Display a professional appearance as well as maintain a professional office environment
  • Organizational skills to track service orders and ability to return to interrupted activity when multi-tasking
  • Analytical ability using common sense based thinking to resolve customer issues
  • Willingness to learn rules and regulations of telephony and adherence to applying them
  • Attentive to details; performs with a high degree of accuracy
  • Trustworthy and respectful of confidential information
  • Must be able to work harmoniously with others in a team spirited environment
  • Reliability to follow-up with incomplete assignments
  • Flexible in working scheduled hours as mandated by the Company and shared amongst the workgroup
  • Attendance dependability is paramount to the operations of the department.

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