We live where you live.

NITCO is dedicated to anticipating your needs for tomorrow and beyond with:

local staff. We work where we live.

0 %

hour customer support

days a week, 365 days a year

With NITCO, you’ll find a team of professionals with a single focus–you. From our highly skilled service technicians to our dedicated customer service representatives, NITCO works to always bring you the best in Voice, Internet, and TV.

We will be there when you need us.
NITCO provides you with 24/7/365 customer support. We believe it’s important that you connect with a live person when you call instead of an automated voice. If you need more help, we have a fleet of 90 vehicles and a team of local communications professionals ready to respond.

Call 219-996-7000 and speak with one of our specialists any time, day or night.

NITCO through the years

1890s

To connect the offices of his hay business in Demotte, Abraham Halleck conceives the idea of connecting wires strung on native poles. A pay station is established in Ripley's Store in Hebron, where the fire station now stands.

1890s

1900s

The phone system switches hands and is now owned by John Ross. Across from the Hebron Hotel, Ross erects a small brick building to house the office for the telephone exchange.

1900s

1939

The telephone exchange, now called the Hebron Telephone Company, was purchased by George Mussman and his son Robert Mussman.

1939

1944

NITCO is founded

The Mussmans purchased the Demotte-Roselawn Telephone Company which became the Northwestern Indiana Telephone Company, more commonly known as NITCO.

1944

1952

NITCO and the Hebron Telephone Company merged into the Northwestern Indiana Telephone Company, Incorporated.

1952

1955

NITCO moved to a modern building with a new and state-of-the-art switchboard that had the capacity to handle 10,000 lines—or about 50,000 telephones—in Hebron and the Demotte area, eliminating all independent phone operators.

1955

1970

The Hebron Exchange was divided into two separate exchanges: North (which includes Lakes of the Four Seasons) and Hebron. A new, unattended switching office was built at Lakes of the Four Seasons.

1970

1976

NITCO moved the company's corporate office to its current location at 205 N. Washington Street in Hebron. The new office provided space for a state-of-the-art Stromberg Carlson ESC-3 switching center for the Hebron Exchange, and for additional employees that were hired to keep pace with the growth of the community.

1976

1980s

The effects of deregulation brought about significant changes for NITCO and a complete upgrade of the central office switching centers. Fiber optic connections were installed between the new switching centers and the rest of the telecommunications world outside of the NITCO service area.

1980s

1990s

NITCO employees started an online bulletin board which became NetNITCO. The brand was launched as NITCO's internet provider. At its peak, over 24,000 customers signed up for NetNITCO dial-up service.

1990s

2005

DSL arrived. NITCO developed its own fixed wireless network. NITCO now covers an area of 300 square miles.

2005

2013

NITCO installed MetaSwitch, the latest in Voice Connection technology, offering Voice over IP and Hosted PBX products.

Construction continued as NITCO created its first-gigabit community in Mt Ayr, IN successfully bringing high-speed broadband to one of Indiana's most rural areas

2013

2017

NITCO unveiled Skitter TV, allowing fiber and DSL customers to enjoy NITCO's newest cable TV channel lineup with all the local Chicago broadcast stations. Skitter TV would eventually become NITCO TV.

2017

NITCO and The Town of Chesterton agreed to a 25 year llicense to operate the Chesterton Fiber Optic Network

2017

2018

NITCO acquired TV Cable of Rensselaer adding 1400 TV, Internet, and voice customers to NITCO.

2018

In February of 2018, NITCO completed a 10-year agreement to operate the municipal fiber network for the City of East Chicago.

2018

The future of NITCO

Our focus is on growth and to be successful, NITCO understands the need for high-quality customer service. We believe that being local and “Infinitely Friendlier” is critical to our success.

You’ll notice the commitment from our company leadership—NITCO’s team is 100% local. We will be there when you need us the most. Our dedication to you is the foundation of everything we do. This passion keeps us focused on the future.

NITCO is a frontrunner in the high-speed broadband market and the region’s preferred provider in internet, TV, and voice. We proudly service thousands of clients in our four-county service area, keeping you connected with over 300 miles of advanced technology fiber.

Since 1939, NITCO has maintained a policy of providing quality service at an affordable price while keeping pace with rapidly changing technology. We proudly pledge to continue that tradition.