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(219) 996-2981   |   TOLL FREE (800) 621-2344

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ANNOUNCEMENTS

NITCO TV Customers

Engineers will be performing maintenance to your NITCO TV service. Maintenance will take place on July 13th, between the hours of 11:00 p.m. and 3:00 a.m. During this time, you will be unable to watch live TV, use the restart or look back features or watch anything that you have recorded on your DVR. After the maintenance has been concluded, you may need to reboot your devices by turning them off and on. Should this not resolve any issues you may be experiencing, please reach out to our Help Desk at 219-996-7000.

Chesterton Customers

Engineers will be performing maintenance on your NITCO service(s). The maintenance will take place Tuesday, July 12th between the hours of 12:00 a.m. and 5:00 a.m. During this time, you will experience a brief interruption of service. After the maintenance has concluded, you may need to reboot your equipment by turning the device(s) off and on. Should your service(s) not be restored once your device has rebooted, please reach out to our Help Desk at 219-996-7000.

Hebron Customers – Outage

We are currently experiencing an interruption in services. We’re really sorry to be holding you up today! Please know our teams are working hard to get everything up and running, and we will update you in soon with the latest information. Thank you for your patience during this time. Emails and calls have been sent out and will be updated. Please make sure we have an up-to-date email address on your account for notifications. Customer Service 219-996-2981 Help Desk 219-996-7000

Outage

NITCO customers are experiencing intermittent outages with internet, TV, and voice services. Our technical operations staff is aware and working on the issue right now. Expect your service to be down for a period of time and when it does come back, it may be intermittent and will likely go down again as we test and work on resolving the issue. We apologize for any inconvenience. Help Desk 219-996-7000