Using the Voicemail System
The voicemail system is menu driven. Listen to the voice prompts and then press the keys on your phone to select which options you would like.

Accessing the Voicemail System
The first time you access your voicemail box you will be asked to set up your mailbox, record your name and a greeting to be played by callers. When you have one or more unheard voice messages waiting, your phone will play a stuttered dial tone when you pick up the handset and will see a visual indicator if your phone has one.

From your home phone:

1. Press the Messages button or dial *98.
2. Enter your voicemail password.
3. If you have new messages, the messages will be identified.
4. After hearing any new messages, you will be presented with the Voicemail Main Menu.

From another phone:

1. From an external phone either:
   • Dial the voicemail access number 219-996-3130
   • Dial your main telephone number and press *
2. When prompted, enter your 10 digit number.
3. When prompted, enter your voicemail password + #.
4. If you have new messages, the messages will be identified.

Forwarding A Message
While listening to messages, you can send a copy of the message to another recipient.

1. To Forward the current message, press 5.
2. Enter an extension number or Distribution Group Number. Repeat this step until you’ve entered all the desired destinations.
3. Press # when finished entering destinations.
4. You will be prompted to record an introduction.
5. After the tone, record your introductory message and press # when finished.
6. Press # to send.
7. Press 1 for delivery options.

Replying To A Message – Dialing The Originator

1. While listening to a message, you can call the person back by pressing 4 and selecting option 1.
2. This capability will not work if the voicemail system was not able to identify the Caller ID information when the original voicemail was received or if your phone is configured with call restrictions which prevent you from calling the originator’s number.

Changing Your Voicemail Password

1. Access your voicemail box.
2. From the Main Menu, Press 4 to change your settings.
3. Press 3 for security options.
4. Press 1 to change the PIN.

Recording Your Personal Greeting

1. Access your voicemail box.
2. From the Main Menu, Press 3.
3. To set up a personal greeting press 1.
4. To set up a system generated greeting or to change the recording of your name press 3.
5. To change the greetings that callers hear when you’re busy press 5.
6. If you don’t record a personal greeting, a generic greeting will be played.

When you are on the phone a beep tone tells you that a second person is calling.

Lets you transfer incoming calls to other phones that you can dial direct. While calls are being transferred you can still make calls as normal. Incoming calls to your number will cause the phone to ring but you will not be able to answer the call. *

This service allows you to access and change your call forwarding configuration from any phone. *

Enables you to designate a maximum of 12 telephone numbers from which calls will be forwarded to another number that can be dialed directly. You can construct or modify a telephone number screening list by dialing a unique code. Incoming calls will be screened against this list and any calls coming from a number on the list will be forwarded. *

Lets you add a 3rd party to an existing conversation without operator assistance.

Lets you dial frequently called number with only 1 or 2 digits.

Enables you to dial a special code to reject those calls from private numbers. Caller will receive a recording indicating the person they are calling does not wish to accept calls from callers who block their number.

Enables you to designate a maximum of 12 telephone numbers from which calls will be accepted. You can construct or modify a telephone number screening list by dialing a unique code. Incoming calls will be screened against this list and only calls coming from a number on the list will be allowed through, all other calls will be forwarded to a recording.

Enables you to designate up to 12 telephone numbers from which calls from will be blocked. You can construct or modify a telephone number screening list by dialing a unique code. Incoming calls will be screened against this list and any calls coming from a number on the list will be forwarded to a recording.

Enables you to designate up to 12 telephone number and provides you with a distinctive alerting signal, ring or call waiting tone when you are called from a number on that list. You can construct or modify a telephone number screening list by dialing a unique code.

Enables you to automatically redial the most recent incoming call. The feature cannot be activated for calls originating from a line that is forwarded or from a line not associated with a telephone number.

 Enables you to automatically redial the last outgoing telephone number dialed. When the number is busy, repeated attempts to connect are made for the next 30 minutes. A special ring will let you know when your call is ready.