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The Affordable Connectivity Program is ending and NITCO will stop accepting applications on February 7, 2024

Are you currently enrolled in ACP?

Your household will continue to receive the ACP benefit throughout the wind-down period so long as you stay enrolled in the program.  If Congress does not appropriate additional funding to keep the program running beyond April 2024, when current funding is projected to run out, the wind-down steps will result in ending the ACP.  After the program ends, your household will no longer receive a monthly discount on broadband service.

If you have additional questions regarding the wind-down, you can call the ACP Support Center at 877-384-2575.  You can also visit and for more information and further updates regarding the ACP benefit and wind-down process. 

Our Customer Service Team is available Monday through Friday from 8:00 am – 5:00 pm and can be reached at 219-996-2981. If you wish to disconnect your NITCO Broadband service after ACP subsidies are discontinued or have additional inquiries about your bill, please contact our Customer Service Team.

Affordable Connectivity Program

Get up to $30 per month credit for your internet service.

The Affordable Connectivity Program (ACP) is a FCC program to help low-income households pay for Internet service. NITCO is a proud participant in ACP to help families gain access to high speed Internet regardless of income.

Who is eligible for the Affordable Connectivity Program?

A household is eligible if a member of the household meets at least one of the criteria below:

  • Has an income that is at or below 200% of the federal poverty guidelines;
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program in the current or immediately preceding school year;
  • Received a Federal Pell Grant during the current award year; or
  • Meets the eligibility criteria for a participating provider’s existing low-income program.

How Does an Eligible Household Enroll in the Program?

  1. Complete and submit an online or mail-in application available at
  2. Contact NITCO or fill form below to select an internet plan and have the ACP discount applied.

Register with NITCO

Frequently Asked Questions

There are two-steps to enroll:
  1. Go to to submit an application or print out a mail-in application.
  2. Register with NITCO using the form above.
No, the Emergency Broadband Benefit provides a monthly discount on broadband service of up to $30 per eligible household (or up to $75 per eligible household on Tribal lands). The participating broadband service provider will receive the funds directly from the ACP program.

Various broadband providers, including those offering landline and wireless broadband, will be participating in the Affordable Connectivity Program. Depending on where you live, you may have a choice of providers. Check with the broadband providers in your area to learn about their plans for program participation and eligible service offerings. You can find a list of participating providers by state and territory on this webpage,
Yes, the benefit is available to eligible new, prior and existing customers of participating providers.

Lifeline is the FCC’s program to help make communications services more affordable for low-income consumers. To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the federal poverty guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, or certain Tribal Programs. Find out if you are eligible by reviewing the information available at (click “Do I Qualify?”).

No. You must opt-in with your existing provider or request enrollment in the Affordable Connectivity Program program with a participating internet provider and chose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.

Yes. You can also combine these benefits with other state and local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Affordable Connectivity Program service with the same or different providers. For example, an eligible household could have a Lifeline-supported mobile phone service and a separate home internet service that is supported through the Affordable Connectivity Program.

For additional questions about the ACP program, the FCC has a thorough FAQ section you can read here:

You can also contact us directly through the phone or email options below:
  • Email:
  • Phone: 219-996-2981