The Affordable Connectivity Program (ACP) is a FCC program to help low-income households pay for Internet service. NITCO is a proud participant in ACP to help families gain access to high speed Internet regardless of income.
A household is eligible if a member of the household meets at least one of the criteria below:
How Does an Eligible Household Enroll in the Program?
How do I apply or check my eligibility?
Go to ACPBenefit.org to submit an application or print out a mail-in application.
Register with NITCO.
When can I sign up for the Affordable Connectivity Program?
Eligible households can enroll through an approved provider NOW or by visiting acpbenefit.org
Do I receive the funds directly each month?
No, the Emergency Broadband Benefit provides a monthly discount on broadband service of up to $30 per eligible household (or up to $75 per eligible household on Tribal lands). The participating broadband service provider will receive the funds directly from the ACP program.
Which broadband providers are participating in the Emergency Broadband Benefit?
Various broadband providers, including those offering landline and wireless broadband, will be participating in the Affordable Connectivity Program. Depending on where you live, you may have a choice of providers. Check with the broadband providers in your area to learn about their plans for program participation and eligible service offerings. You can find a list of participating providers by state and territory on this webpage, acpbenefit.org/companies-near-me/
Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past?
Yes, the benefit is available to eligible new, prior and existing customers of participating providers.
What is Lifeline and how do I qualify?
Lifeline is the FCC’s program to help make communications services more affordable for low-income consumers. To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the federal poverty guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, or certain Tribal Programs. Find out if you are eligible by reviewing the information available at lifelinesupport.org (click “Do I Qualify?”).
If I already receive Lifeline benefits will I automatically receive the Affordable Connectivity Program?
No. You must opt-in with your existing provider or request enrollment in the Affordable Connectivity Program program with a participating internet provider and chose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.
Can I receive both the Affordable Connectivity Program and Lifeline benefits at the same time?
Yes. You can also combine these benefits with other state and local benefits where available. They can be applied to the same qualifying service or separately to a Lifeline service and an Affordable Connectivity Program service with the same or different providers. For example, an eligible household could have a Lifeline-supported mobile phone service and a separate home internet service that is supported through the Affordable Connectivity Program.
I have more questions that aren't answered here, how can I get more assistance?
For additional questions about the ACP program, the FCC has a thorough FAQ section you can read here: https://www.fcc.gov/affordable-connectivity-program-consumer-faqYou can also contact us directly through the phone or email options below: