The Affordable Connectivity Program is ending and NITCO will stop accepting applications on February 7, 2024
Are you currently enrolled in ACP?
Your household will continue to receive the ACP benefit throughout the wind-down period so long as you stay enrolled in the program. If Congress does not appropriate additional funding to keep the program running beyond April 2024, when current funding is projected to run out, the wind-down steps will result in ending the ACP. After the program ends, your household will no longer receive a monthly discount on broadband service.
If you have additional questions regarding the wind-down, you can call the ACP Support Center at 877-384-2575. You can also visit www.fcc.gov/acp and https://affordableconnectivity.gov/ for more information and further updates regarding the ACP benefit and wind-down process.
Our Customer Service Team is available Monday through Friday from 8:00 am – 5:00 pm and can be reached at 219-996-2981. If you wish to disconnect your NITCO Broadband service after ACP subsidies are discontinued or have additional inquiries about your bill, please contact our Customer Service Team.
Affordable Connectivity Program
Get up to $30 per month credit for your internet service.
The Affordable Connectivity Program (ACP) is a FCC program to help low-income households pay for Internet service. NITCO is a proud participant in ACP to help families gain access to high speed Internet regardless of income.
Who is eligible for the Affordable Connectivity Program?
A household is eligible if a member of the household meets at least one of the criteria below:
- Has an income that is at or below 200% of the federal poverty guidelines;
- Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
- Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program in the current or immediately preceding school year;
- Received a Federal Pell Grant during the current award year; or
- Meets the eligibility criteria for a participating provider’s existing low-income program.
How Does an Eligible Household Enroll in the Program?
- Complete and submit an online or mail-in application available at ACPBenefit.org.
- Contact NITCO or fill form below to select an internet plan and have the ACP discount applied.
Register with NITCO
Frequently Asked Questions
- Go to ACPBenefit.org to submit an application or print out a mail-in application.
- Register with NITCO using the form above.
For additional questions about the ACP program, the FCC has a thorough FAQ section you can read here: https://www.fcc.gov/affordable-connectivity-program-consumer-faq
You can also contact us directly through the phone or email options below:- Email: questions@nitco.com
- Phone: 219-996-2981