NITCO FAQs - Connected. Always.

NITCO is prepared to help all residential and business customers through this difficult time with their internet, voice and TV needs. Call 219-996-2981 for assistance.

FAQs

Our Rensselaer and Hebron Offices are closed for visitors. We have limited staffing on site and many employees are working remotely.
You can still drop off your payment at our drop box in Hebron. Others options are available too! You can mail it or pay Online one time or recurring, over the phone, any DSB and 1st Source, Hebron Branch.
Contact our Customer Service Team to discuss payment options and plans. Call 219-996-2981 or email csr@nitco.com
Contact our Help Desk at 219-996-7000 or helpdesk@nitco.com.
Yes! Our Installation and Repair team will come to your home or business. In advance of the visit we will need to know if there is anyone in the home that is ill. If so, we will need to reschedule the visit.
NO. There are no data caps on your internet with NITCO.
Many customers can increase their speed. Please call to see if you qualify! 219-996-2981
Check our Facebook page frequently and our NITCO website at nitco.com and nitcotv.com.

Please contact us if you have more questions

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