Jobs / careers / help wanted for Copper & Fiber Splicer, Wireless Network Tower Climber, Boring Machine Operator at NITCO Internet Providers, Home Phone Company, Skitter TV, Northwest Indiana, Hebron, Rensselaer, Valparaiso, Chesterton, NWI

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If NITCO has any job openings or any positions available, we will post them here. Do not be discouraged if there are no positions available... we are always interested in networking with new and interesting people!

Business Office
Posted on:
November 17, 2021, 9:21 am

Job Description:
Serves as primary phone support for broadband users for current services offered by NITCO, which includes but are
not limited to Internet, Domain hosting, IPTV, and VoIP by providing technical assistance and guiding the users to
connect or troubleshoot their service problems; provides technical assistance within NITCO to Customer Service
Representatives and Field personnel as a resource for solving service problems for customers. Works with
outsourced technical support to coordinate NITCO’s processes and ensure proper documentation of service calls
with follow-up to ensure quality service to customers. Analyzes call volumes to determine if a major outage has
occurred and affected areas; Keeps current with technology to provide technical support for broadband users and
new services; Provides reliable solutions for cost control to NITCO by reducing the amount of home visits and calls
forwarded to outsourced vendor. Assist Central Office in configuration and troubleshooting of VOIP equipment at
customer locations; which includes routers, switches, SIP phones, and ATAs. As new services are rolled out such as
security, support for these services will be required as well.


  • Highly skilled in customer service to handle difficult and frustrating situations
  • Advanced knowledge of the Windows Operating System and its components
  • Knowledge in PC software and hardware troubleshooting
  • Technical support experience required with familiarity of dial-up, wireless, fiber, and DSL services
  • Knowledge of VoIP servers preferred
  • Analytical ability to identify and resolve problems
  • Knowledge of various email solutions
  • Networking knowledge required
  • Basic knowledge of Linux and VM technologies
  • Ability to learn new technologies as they emerge


  • Ability to multi-task
  • Extremely patient in difficult customer situations
  • Detail oriented
  • Detailed with documentation
  • Reliable and able to work independently
  • Dependable
  • Occasionally lifts up to 20 pounds
  • Sitting 80-90% of the time
  • Keyboarding greater than 70% of the time


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Outside Plant - Construction
Posted on:
November 17, 2021, 9:35 am

Job Purpose:
The construction worker will be required to do labor intensive work such as digging, pulling, pushing, and heavy lifting. The individual will be operating heavy machinery such as backhoes, and boring machines for the placement of copper and fiber optic cable as well as working with aerial cable. A CDL license is required to operate the construction vehicles.

Job Description:

Places and maintains cable within underground conduit system; places direct buried cable using plowing, digging, and trenching equipment; installs and removes aerial cable, including installation of messenger strands and transfer of cable and equipment from old poles to new poles; sets poles using a pole truck and digging and bracing equipment; installs central office feeder and distribution cable; requires familiarity with all RUS practices and standards; performs other duties when needed to assist in the operations of the department.

Qualifications and Skills:
CDL Class A driver's license required to transfer to Lineman position
Insurability with company's carrier
Experience in operating construction equipment
Ability to meet attendance schedule with dependability and consistency
Must be willing to work weekends and emergency callouts

Physical Requirements:
Ability to lift 50 pounds frequently above head
Adaptable to extreme degrees of weather conditions
Physical labor to use a shovel for digging, pulling and pushing heavy cable
Use hands to finger, handle, feel or operate objects, tool, or controls

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Outside Plant
Posted on:
November 17, 2021, 9:35 am

Job Scope:
Installation and repair of telephone and broadband services for the following: T1, data, DSL, Adsl, Vdsl, and voice lines using various test equipment, modems, and basic networking knowledge.

Job Description:
The candidate must have a valid driver’s license that would qualify the current company’s carrier to insure the individual for traveling with the use of a company vehicle to residential and business customers for the installation and repair of the company’s services. The candidate is responsible for performing all duties associated with installing and repairing telephone and broadband services. The duties include, but not limited to, grounding and bonding cable, inside wiring and rewiring of residential and business locations including CAT 5 wire, working aloft on ladders and in bucket trucks, and the ability to work in confined spaces, such as closets and crawl spaces. The position will require the use of test meters and interpretation of results. Basic knowledge of electrical theory for understanding and analyzing causes and effects of problems is required in order to trouble shoot and repair the service problem. Broadband services require the use of computers, with basic knowledge of modems, routers, home networking and being familiar with Windows Operating System and its components. The candidate will be working with various types of modems and routers and is required to be familiar with its configurations. When inside the customer’s premises, the individual will be required to respect the customer’s home and business environment, and provide courteous and professional service. The technician is encouraged to recommend Nitco products while at the customer’s premise that may benefit the customers’ needs, such as increasing upload and download speeds and current promotions. Due to the rapid change in technology other duties may be assigned as needed to keep current with the industry.

Qualifications and Skills:

Experience preferred, but may be learned in the following:
Working with test meters – ohm meter, JDSU, 965, and fault locater
Working with cross-connect boxes
Grounding and bonding of cables as well as grounding protectors
Toning of wires and cables
Reading facility maps
Wiring and rewiring residential and business locations
Operating a bucket truck if trained and qualified as per DOT regulations

Knowledge is required in the following:
Computers, laptops, modems and routers
Configuration of different brands of modems and routers
Windows Operating System and its components
Electrical theory of shorts, grounds, and opens
Home networking

Ability to lift 50 lbs. above head
Ability to perform duties aloft on a ladder, pole or in a bucket from a bucket truck
Ability to work in extreme weather conditions
Ability to work in confined spaces

Must be professional and courteous to customers and respect customer’s property
Must be safety conscious and perform safe practices
Must be accepted by NITCO’s Insurance Company as an insurable driver
Must be willing to work Saturdays and emergency callouts when needed
Must be able to work independently
Must keep accurate and current inventory of materials used and turn in paperwork timely
Must keep assigned vehicle organized and manageable
Must be trainable and willing to learn

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Posted on:
April 19, 2022, 12:37 pm

Job Description:
Performs functions associated with accounts payable including, but not limited to:

  • Open, stamp, process, post, adjust, and verify invoices
  • Prepare/disburse/file: checks, weekly summaries, and monthly reports
  • Code payables to the appropriate FCC Part 32 Telecommunications General Ledger accounts
  • Match purchase orders & receipts with invoices
  • Review PO GL account codes selected by purchasing department
  • Enter miscellaneous cash transactions
  • Maintain cash forecast sheet
  • Administer corporate Visa accounts
  • Verify property taxes
  • Process annual 1099’s for vendors
  • Ensure Company’s accounting processes are followed and promptly report any deviations
  • Coordinate efforts with other AP staff as applicable
  • Perform other duties as assigned

Qualifications and Skills:

  • Working knowledge and understanding of bookkeeping and accounting practices or a minimum of 2 years of experience that demonstrates
  • Proficiency in the Accounts Payable field
  • Accurate data entry skills
  • Accurate 10-key skills
  • Clerical skills – filing, organization, thoroughness, legibility, neatness
  • Communication skills to work with vendors and numerous company personnel
  • Detailed oriented
  • Time Management
  • Respect for confidentiality

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eBill - Click for Documentation

CFON Ribbon Cutting 7-11-18

Chesterton Fiber Network Open for Business

 Chesterton, Indiana, July 13, 2018:   Northwestern Indiana Telephone Co. (NITCO) and the Town of Chesterton, Indiana announced this week that the new fiber optic communications and data network is now open for business!

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NITCO to build High-Speed Fiber Network in Town of Morocco

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