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NITCO Responds with Increases Internet Speeds for all Residential Customers during Crisis


Hebron, Indiana, March 24, 2020: In response to the public health crisis now gripping the nation
NITCO (Northwestern Indiana Telephone Co.) is announcing the following actions to support its
customers in Northwest Indiana:

  • NITCO has signed the FCC Pledge not to disconnect any customer during this crisis and
    supports the action of the Federal Communication Commission. In addition, the company has
    decided not to charge any late fees for customers unable to pay due to the crisis. NITCO
    encourages customers in crisis to contact them at 219-996-2981 or by email at


  • All residential internet customers served by NITCO will be provided maximum speed to their
    home location with no additional charges for 90 days. This includes DSL, Cable, Fiber and Fixed
    Wireless Customers.


  • In order to accommodate businesses that may have employees working from home and need
    a reliable way to communicate by conferencing, NITCO is providing free use of its Conference
    Bridge for businesses for 90 days. To sign up, businesses may call 219-996-0230 or contact


  • NITCO’s Accession Communicator Mobile App is available for free for 90 days for current
    NITCO business and residential voice customers. The app allows landlines to connect with a
    customer’s cell phone seamlessly.

NITCO and its 101 employees wish all citizens of our country well and encourage anyone with
questions about their broadband, cable or voice service to contact us at 219-996-2981 or email

NITCO (Northwestern Indiana Telephone Company, Inc.) is Northwest Indiana’s premier provider
of broadband, Television, fiber infrastructure and telephone service.


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